677app Terms and Conditions

1. General Terms

677app ("we", "us", or "the platform") is an online betting and casino service provider. The terms listed below apply to all users of the platform ("users", "members", or "players"):

• These Terms govern the entire legal relationship between you and 677app.
• 677app reserves the right to change, amend, or update these Terms at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms.
• The Bengali version of these Terms shall be considered the definitive and binding version.
• If any section is found to be invalid or unenforceable, the remaining Terms will continue in full effect.

2. Eligibility and Age Verification

The following eligibility criteria must be met to open an account and use 677app services:

• Age: For users aged 21 and above only. Minors are strictly prohibited from opening an account or using the platform.
• The date of birth provided at registration must be accurate.
• 677app may request a valid identity document (national ID card, passport) for age verification at any time.
• An account may be restricted until verification is complete.
• Each person may operate only one account.

3. Account Registration and Management

The following rules must be followed during account registration and throughout the period of use:

• All information provided in the registration form — name, date of birth, mobile number, email — must be truthful and accurate.
• Only one account per person is permitted; creating multiple accounts is prohibited.
• It is the user's responsibility to keep their account password confidential; it must not be shared with any third party.
• An account may not be transferred or sold to any other person.
• Contact support immediately for any changes to account details.
• Notify us immediately if you suspect a security breach on your account.

The user is fully responsible for all activity on their account. If a user allows someone else to use their account, that user bears responsibility for any loss resulting from that access.

4. Deposit and Withdrawal Policy

The rules regarding deposits and withdrawals on 677app are as follows:

• Minimum Deposit: The minimum deposit amount for each method is ৳200.
• Minimum Withdrawal: The minimum amount for each withdrawal is ৳800.
• Payment Methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawal Time: Processing is completed within 10–45 minutes of a successful withdrawal request.
• Account verification may be required at the time of withdrawal.
• The method used to deposit funds and the method used to withdraw must be the same (where applicable).
• For bank transfers, standard bank business day timelines may apply.
• Payments may be temporarily suspended if a transaction is suspected to be fraudulent.

Contact our support team immediately for any payment irregularities or issues. 677app reserves the right to decline or suspend transactions at the direction of any payment authority.

5. Bonuses and Promotional Offers

All bonuses and promotional offers provided on 677app are subject to the following conditions:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
• Wagering Requirement: A 10x wagering requirement applies to all bonuses. This means you must place bets totalling 10 times the bonus amount before it can be withdrawn.
• Bonuses apply to eligible players only and can be claimed once.
• 677app reserves the right to modify, suspend, or cancel any bonus offer.
• Claiming bonuses through multiple accounts or attempting to abuse bonuses may result in account termination.
• Restrictions on specific games or categories may apply when wagering with a bonus.
• Each promotional offer may have its own expiry date, maximum withdrawal limit, and additional terms.

6. Betting and Gaming Rules

The following rules apply to all betting and gaming activity on the 677app platform:

• All bet and game results are final and cannot be changed unless there is a technical error.
• If an internet connection is lost or a system error occurs during play, any bets already settled will stand.
• 677app server records will serve as the final evidence in all disputes.
• Specific time limits and rules apply to cricket, football, kabaddi, and other sports betting.
• The game provider's own rules also apply to casino games (slots, live casino, fishing games, etc.).
• 677app will not be liable for bets placed during a service disruption.
• If suspicious betting activity is detected, an account may be restricted until an investigation is complete.

7. Prohibited Activities

The following activities are strictly prohibited on the 677app platform and may result in permanent account termination:

• Opening or operating an account using another person's identity or information.
• Operating multiple accounts by the same person or by members of the same household.
• Systematically using multiple accounts with the intent to abuse bonuses, promotions, or offers.
• Using hacking, software bots, automated betting systems, or any other technical manipulation.
• Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Engaging in rude, threatening, or harassing behavior toward platform staff.
• Acting fraudulently toward other players or colluding with them.

Any winnings obtained through prohibited activities will be void and funds in the associated account may be forfeited.

8. Account Suspension and Termination

677app reserves the right to temporarily suspend or permanently terminate an account in the following circumstances:

• A breach of any clause of these Terms.
• If it is proven that an account was opened using false or incomplete information.
• If there has been no activity on the account for an extended period (more than 12 months).
• Failure of age verification or proof of being underage.
• At the direction of a legal or regulatory authority.

Any valid remaining balance in a suspended account will be returned after verification is complete. For permanently terminated accounts, a decision will be made based on the reason for termination and the outcome of the investigation.

9. Limitation of Liability

677app is not liable for the following:

• Any loss caused by a user's internet connection problems.
• Issues arising from software errors by a third-party game provider.
• Loss resulting from unauthorized third-party access to a user's account.
• Service disruptions caused by natural disasters, cyberattacks, or other unavoidable circumstances.
• Financial losses from gaming — each player places bets at their own discretion.

677app always strives to provide a safe, reliable, and uninterrupted service, and apologizes for any temporary disruptions caused by technical issues.

10. Dispute Resolution

The following process will be followed for any dispute or complaint:

1. First, raise the issue through our 24/7 live chat support.
2. The support team will provide an initial response within 48 hours.
3. Complex matters may require additional time to investigate — the player will be informed in such cases.
4. If you are not satisfied with 677app's decision, a formal complaint can be submitted by email.
5. 677app server records and logs will serve as the final evidence in all disputes.

The relevant amount may be temporarily held during the dispute resolution process. A final decision will be communicated after a fair and impartial investigation.

11. Privacy and Data Protection

677app places the highest importance on the privacy of users' personal information:

• All personal information is protected by SSL encryption technology.
• User information is never sold to or shared with third parties without permission.
• Information is used solely for service operations, verification, and fulfilling legal obligations.
• For more details, please read our Privacy Policy.

12. Policy on Changes to Terms

677app reserves the right to change these Terms at any time. Regarding changes:

• Notifications about major changes will be sent to the registered email or posted on the platform.
• Updated terms will take effect from the date they are published.
• Continued use of the platform after changes are made will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.

13. Responsible Gaming

677app places the highest priority on responsible gaming. We believe gaming should be entertaining, not addictive:

• Players can set spending limits on their own accounts.
• Temporary or permanent account self-exclusion is available.
• No one under the age of 21 may use the platform.
• If signs of gaming addiction appear, the support team will provide assistance.
• To learn more, please read our Responsible Gaming page.

14. Contact & Support

If you have any questions or comments about these terms, please contact us in the following ways:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is committed to resolving any issue you may have. 677app is always working to ensure the best and safest betting environment for players in Bangladesh.