677app Privacy Policy

1 Definitions and Scope

In this privacy policy, "personal information" refers to any information that can directly or indirectly identify you. This includes your name, date of birth, email address, mobile number, financial information, and data related to your browsing activity.

This policy applies to all users of 677app's website, mobile application, and online betting and casino services — including those who access the platform from Bangladesh.

2 Information We Collect

677app may collect the following types of information:

• Registration Information: Your full name, date of birth, national ID number or passport details, email address, and mobile number.
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details, and transaction history.
• Identity Verification Documents: Copies of government-issued ID as part of the KYC process.
• Usage Information: Your IP address, device type, browser information, login time and date, and activity logs on the platform.
• Cookie Information: Cookies are used to improve your browsing experience on our website.
• Communication Information: Information provided when you contact us via live chat or email.

3 Purpose of Data Collection

The information collected is used for the following purposes:

• To complete account registration and identity verification.
• To process financial transactions and confirm deposits and withdrawals.
• To verify user age in compliance with responsible gaming policy (for users aged 21 and above only).
• To fulfill anti-money laundering (AML) and fraud prevention obligations.
• To ensure platform security and prevent unauthorized access.
• To provide customer support and resolve technical issues.
• To customize services according to your preferences.
• To comply with applicable laws and regulations.

4 Data Sharing and Third Parties

677app does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, and banks, only as necessary to complete transactions.
• Game Software Providers: Relevant information for managing game-related operations.
• Legal Obligations: In response to a court order or a lawful request from a regulatory authority.
• Security Matters: To assist in investigating fraud, theft, or other illegal activities.

Any third-party service provider is contractually bound to comply with our privacy standards.

5 Data Protection and Security

We apply industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transfers are secured using SSL/TLS encryption technology.
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access Control: Only authorized personnel can access personal information.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Two-Step Verification: Two-step verification is available to ensure account security.

Even so, complete security on the internet cannot be guaranteed. It is your responsibility to keep your account password confidential.

6 Cookie Policy

The 677app website uses cookies. Cookies are small text files stored in your browser that improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for the basic functioning of the site — login sessions and security.
• Performance Cookies: For analyzing and improving site performance.
• Preference Cookies: To remember your language and preferred settings.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some site features to not work properly.

7 Data Retention Period

We retain your personal information only for as long as necessary. The specific retention period is determined based on the following factors:

• All necessary information is retained while the account remains active.
• Even after an account is closed, certain information may be kept for a number of years due to legal obligations.
• Financial transaction records are retained for an extended period in accordance with regulatory requirements.
• Cookie and session data are generally stored for a much shorter period.

Once the retention period ends, data is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data in certain circumstances.
• Right to Restrict Processing: The right to request restriction of data processing in certain cases.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise these rights, contact us at [email protected].

9 Protection of Minor Users

677app is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory during our registration process.

If we become aware that a minor has opened an account, we will immediately close that account and delete the associated information. If you know of such a case, please inform us.

10 International Data Transfers

As 677app operates on a global infrastructure, your information may be processed or stored on servers in different countries. We put appropriate contractual measures in place to secure any such data transfers, so that the level of protection for your information remains intact.

When data is transferred to a third country, the protection standards set out in this privacy policy are maintained.

11 Policy Changes

We may update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Publish the changes clearly on the website with the new date.
• Notify registered users by email.
• For significant changes, fresh consent may be obtained.

If you continue using the platform after changes are published, you will be considered to have agreed to the updated policy.

12 Contact and Complaints

For any questions, requests, or complaints regarding this privacy policy, contact us:

We generally try to resolve complaints within business days. Complex matters may take a little longer.